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Privacy Policy

1.- Who is responsible for the processing of your data?

Your personal data is processed by Token City S.L., whose tax ID B-01729144 and whose registered office is C/Bailén, 41, 28005 Madrid, Spain.

We inform you that ownership of our website’s domain https://token-city.com/ (hereinafter the "Website"), belongs to Token City S.L.

Access and/or use of the Website attributes the implied condition of being the user and, derived from said access and/or use, the acceptance of this Privacy Policy.

The User may contact Token City S.L. at the following email address: info@token-city.com.

2.- Is Token City S.L. entitled to process your data?

Token City S.L. is entitled to process your data in order to carry out the provision of its services.

Token City S.L. takes the protection of your privacy and personal data very seriously, therefore your personal information is kept secure and handled with the utmost care.

This Privacy Policy regulates access and use of the service (hereinafter, the "Service") that Token City S.L. makes available to the User interested in the services and Contents hosted on the Website.

In this sense, the substantiation of entitlement used by Token City S.L. for the treatment of User data is:

  • The contract implementation.
  • The consent of the Users to the processing of their personal data for the purposes specified in each case.
  • The legitimate interest of Token City.

Regarding the latter, the User may withdraw consent at any time by sending an email to the following address: info@token-city.com. This would not affect the legality of data treatment based on consent prior to withdrawal.

3.- What are the purposes of the processing of your personal data by Token City S.L.?

Your personal data collected by Token City S.L. may be used for the following purposes:

  • The provision of the services offered by Token City S.L.
  • The sending of commercial communications and/or Newsletter by Token City S.L. about its services by letter, telephone, email, SMS/MMS, or by other equivalent electronic means of communication.

4.- Veracity of the data provided by the Users

The User guarantees that the personal data provided are true and is responsible for communicating to Token City S.L. any modification of them. The User will respond, in any case, for the veracity of the data provided. Token City S.L. reserves the right to exclude from the registered Services any User who has provided false information, without prejudice to other actions that may be required by Law.

5.- Data retention

Token City S.L. will only keep the users’ personal data for the time necessary to carry out the purposes for which they were collected and as long as the User does not revoke the consents granted. Afterwards Token City S.L. will retain the information, if necessary in order to comply with legally established deadlines.

6.- User rights in relation to their data

The User has the right to:

  • Access their personal data.
  • Request the rectification of inaccurate data.
  • Request its deletion.
  • Request the limitation of the processing of their data.
  • Oppose the processing of their data.
  • Request its portability.
  • Not be the subject of automated individual decisions.

The User can exercise all these rights through the email address info@token-city.com, indicating the reason for their request and providing a copy of their ID.

The Users can also send their requests by ordinary mail to the following address:

Token City S.L.

C/Santa Teresa de Jornet e Ibars 11, Local

38004 Santa Cruz de Tenerife, Spain.

Without prejudice to any other administrative remedy or legal action, in case they consider that the processing of their personal data is not appropriate to the regulations, as well as in the case of not being satisfied with the exercise of their rights, the User will have the right to file a claim with a Control Authority, in particular from the Member State in which they have their habitual residence, place of work or place of the alleged infringement. The supervisory authority to which the claim is submitted will inform the claimant about the course and result of the claim.

7.- Data security

The protection of the privacy and the personal data of the Users is very important for Token City S.L .. Therefore, Token City S.L. does everything in its power to prevent your data from being used improperly, allowing access to it only to authorized personnel.

Token City S.L. maintains the security levels of protection of personal data in accordance with the applicable regulations and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data that the User provides through the Website, without prejudice to informing you that security measures on the Internet are not impregnable.

Token City S.L. undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with the applicable legislation.

In those web services that require registering as a User, a password must be chosen. The User is responsible for maintaining the confidentiality of this password, as well as for all activities that occur in the session started with their name and password.

8.- Changes

Token City S.L. reserves the right to review its Privacy Policy at any time it deems appropriate. For this reason, we ask that you regularly check this Privacy Policy to read the most recent version of it.

Any change in this Privacy Policy will be nonetheless communicated to the User.

9.- Links to webpages

The TOKEN CITY Platform may contain links to websites from third-party companies and institutions.

Token City S.L. cannot be held responsible for the way in which these companies treat the protection of privacy and personal data, so we advise you to carefully read the Privacy Policy statements of these web pages that are not owned by Token City S.L. in relation to the use, processing and protection of personal data.

The conditions offered by these web pages may not be the same as those offered by Token City S.L.

10.- Questions

If you have any questions about this Privacy Policy or the processing of your data, please contact Token City S.L. to the following email address: info@token-city.com.

11.- Consent and acceptance

The User declares to have been informed of the conditions on the protection of personal data. The user therefore accepts and consents to the treatment of these by Token City S.L., in the manner and for the purposes indicated in this Privacy Policy.